Investing in automation to help with staff shortages

Now more than ever, businesses are finding it hard to find and retain staff. Whether you are struggling to fill open positions, pay rising wages, or find new ways to meet customers growing expectations, it is more important than ever to look at smart ways to function with low staff levels.

Your existing teams are busier than ever, and this can make it more difficult for them to focus on your customers. Another challenge is that when employees are rushing through every task, mistakes are far more likely.

That’s why investment in retail automation is so important during labour shortages.

There are so many solutions available to solve almost any problem you can think of. At Tellermate we specialise in the cash process.

Automation in this area enhances accuracy, increases security, and improves the efficiency of cash management tasks. This enables you to:

• Know your cash position at any point and accurately manage cash flow
• Manage credit more effectively and reduce overdraft costs
• Optimise CIT contracts and reduce associated costs
• Free up staff to deliver a better customer experience
• For example, with our Touch cash counter, you can eliminate manual cash counts and count a whole drawer in under 60 seconds from a single device.

This would save you at least 40 minutes per store based on 2 tills with 4 cashing up per day. See it in action!