Restaurant technology

Case studies from the quick serve restaurant (QSR) sector

The QSR industry has its own set of unique challenges, from increasing labour costs and stagnant sales, to high staff turnovers – it’s a tough business.

Restauranteurs are constantly seeking more innovative ways to help buoy up profits – and automating manual processes by implementing innovative restaurant technology such as self-service tills is top of the list.

But optimising operations shouldn’t stop at self-service tills. Automating manual cash management processes should also be considered. Because, in a fast-paced, cash-heavy environment where multiple shift changeovers take place throughout the day and where tills need to be replenished and emptied almost hourly – keeping these tasks as efficient as possible could make a measurable difference to the efficiency of your store.

Greene King

Greene King is the country’s leading pub retailer and brewer, running over 2,700 pubs, restaurants and hotels.

“The Tellermate cash counters help keep our pubs running smoothly, our costs down, and secures our teams’ jobs as we navigate through the pandemic. “

Scorcha, Greene King


Greggs stands for great tasting, freshly prepared food that customers can trust at affordable prices. With more than 1,850 shops nationwide and serving millions customers a week, the vision is to become the customers’ favourite for food on-the-go.

“Automating manual cash management tasks will give Greggs more time to delight our customers on a daily basis through improved standards and service. “

Lesley Capron - Retail Loss Prevention Data Manager

Panda Express

Panda Express, a privately owned company with more than 1600 restaurants across two continents, serves up thousands of meals every day, resulting in vast numbers of cash transactions.

“Even when we evaluated other companies against Tellermate, the relationship, service and support that Tellermate continually provides us always puts them at the top. “

Director of Audit

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