Count Smarter, Not Harder: Why the Tellermate Touch is the Cash Counter Trusted by Retail and Hospitality Leaders

Make End-of-Day Cash Counting Effortless

In fast-paced retail, restaurant, and hospitality environments, time spent on cash handling adds up – fast. Traditional friction note counters or coin sorters can only handle one part of the equation – either notes or just the coins. But the Tellermate Touch offers a smarter way to count both notes and coins – quickly and accurately – using advanced count-by-weight technology.

The result? Faster shift changes, shorter cashing-up processes, fewer human errors, and a clear audit trail across all your stores.

Looking for a faster, more accurate way to count both notes and coins? The Tellermate Touch uses intuitive software, and cloud connectivity to streamline your cash handling. It is one of the most versatile cash counters available today and the perfect tool to support your operations in 2025/2026 and beyond.

What Makes the Tellermate Touch Different?

• Counts both notes and coins – One device for complete till counting – It can count a whole cash drawer in less than 60 seconds!
• Touchscreen interface – Easy-to-use menu and onboarding videos for quick staff training.
• Count-by-weight accuracy – Our advanced algorithm enables accurate counts.
• Integration-ready – Works standalone out-of-the-box, connect it to POS/back-office systems or use the optional Viewer platform
• Secure audit trail – Tracks who counted what and when, and see which stores are following process.
• Portable and wireless – Compact size and optional battery for use anywhere on-site.
• Maintenance – Compared to friction counters Touch has no moving parts, which means less cleaning and no breakdowns

Unlike friction counters that just sort notes, the Touch weighs coins and notes, rolls and bundles in seconds. It’s ideal for cash offices, safe counts as well as till and deposit counts. It covers all cash tasks required throughout the day.

Designed to Reduce Shrink and Improve Visibility

The Touch doesn’t just count – it helps you document and create accountability.

Counts can be printed instantly or optionally logged in the secure Viewer platform for HQ-level reporting and insights. This gives your team the option to view real-time data, track variances, and identify recurring issues across locations – without paperwork or manual entry.

You can print count summaries directly from Touch to your office printer or our Bluetooth receipt printer. Not ready for API integration? Ask our team about using a scannable QR code to feed data into your existing system.

Built for Multi-Site Operators

Whether you run a chain of quick-service restaurants or a network of retail stores, the Touch helps standardise processes and reduce labour hours:

• Reduce time spent per cash count by up to 70%
• Cut down on discrepancies and reduce deposit delays
• Get store-level visibility from HQ in real time

We are proud that the Touch cash counter has also been named best-in-class by large retailers who did test it against other money counters. Its advanced features and capabilities set it apart as agile solution that can adapt to changing requirements and make it future-proof. Tellermate customers greatly value the flexibility of the Touch cash counter.

Want to see how it works?

▶️ Watch the Tellermate Touch in action →  

Why It Matters

Cash is still a critical part of many businesses – but managing it doesn’t have to be a burden. With the Tellermate Touch, you free up your team to focus on customers, not counting.

Now as a business owner you may ask yourself: “Why should I care about it?” The simple answer, it’s eating into your profits.
The cold hard truth is that even if you don’t take a lot of cash or think you are efficient enough without a solution, you still need to manage your cash process to avoid loss. See how important it is to manage any intakes including all cash, regardless of the quantity.

How not managing cash can negatively affect your bottom line:

• You could face high bank error fees because your deposits don’t match your deposit records.
• You could loose valuable time throughout the day reconciling tills, preparing floats or bank deposits, which leaves you rushed to do your daily tasks and promote more sales in store and strengthen customer relationships.
• Some employees may think they can get away with stealing due to loopholes. Ensure that your trustworthy employees don’t end up getting blamed, they may walk.
• Without audit trails, accountability, and traceability, finding the actual source of cash loss could take a long time. Sometimes it’s not even worth investigating certain amounts given the time needed to research.

You see, it’s not just about how much cash you take in. Thinking it’s not worth managing can lead to losing it one way or another.

So if you’re searching for a reliable money counter for notes and coins, Tellermate Touch is the all-in-one solution your team will actually want to use.

Ready to Improve Your Cash Process in 2026 and beyond?

Request a free demo or quote today → 

Or explore more about how the Touch + Viewer system can simplify cash handling from store to HQ.