With Tellermate’s help, Hotel Chocolat can optimize the cash-to-bank process, automating time-consuming manual tasks, increasing operational efficiency and saving more than 115,000 labour hours in 2019.
With more than 160 locations across the UK, Hotel Chocolat continues to grow successfully. But with this continued expansion, comes challenges around achieving everyday efficiency, cost control, adherence to process, and unfortunately, cash loss.
But what if Hotel Chocolat could drive efficiency and reduce store operating costs by automating manual tasks? What if this led to a reduction in labour hours and an increase to the bottom line?
By implementing intelligent cash management technology, Hotel Chocolat could optimize the cash handling process; eradicating time-consuming manual procedures, driving in-store efficiencies, and reducing both labour and operational costs across your stores. All this could lead to a saving of more than £1m annually. Here’s how…
Tellermate’s End-to-End cash management solution (LiveDrawer), could help Hotel Chocolat simplify the traditional cash management process by automating manual tasks (such as till reconciliations or CIT deposits), and reducing the number of “touches” in the cash-to-bank cycle.
This streamlined process cuts the time spent processing cash by up to 70% and saves around 2 hours, per store, per day. That’s a saving of around 115,080 labour hours, or more than £1m a year – and that’s before you count the reduction in cash loss.
Of course, as well as driving efficiency, you’ll want to protect your hard earned profits…
With LiveDrawer’s detailed transaction-by-transaction analysis, Hotel Chocolat could pinpoint a cash loss of as little of 1p to an exact till, shift, time – and even cashier – all in real-time. Alerts will be fired that give cashiers and managers an opportunity to correct a mistake as it happens, preventing the need for lengthy, retrospective loss prevention investigations.
Plus, the dashboard and analytical reporting tool will also help identify problem stores, suspect transactions and even cashiers with higher than average rates of loss. All this means shrink is reduced, operations are streamlined and profits are protected.
At Tellermate, we help businesses just like Hotel Chocolat drive efficiency, reduce shrink, lower operating costs and get better visibility of their cash. Our intelligent cash management solutions are used by leading retailers such as Greggs, Harrods, and Superdrug to help them spend less time investigating cash loss, reconciling cash drawers, setting floats or counting deposits; and more time where it really matters – with their customers.
We’d love the opportunity to explore how we could help Hotel Chocolat increase your profitability by driving efficiency, reducing labour costs and virtually eliminating cash loss across your stores.
Find out more, book a consultation, or request a free pilot in your stores
