Case studies from the convenience store sector
Running a convenience store comes with its own unique set of challenges. From serving customers and replenishing displays, to managing your cash and ordering inventory; you’re often heavily reliant on your staff to help make your business successful.
But, with tighter margins and rising labor costs; focusing your employee’s time on profit producing tasks is a key challenge for C-Store managers who increasingly turn to innovative convenience store technology for help.
That’s where Tellermate come in. Because in these cash-heavy environments, your staff spend an inordinate amount of time handling, managing and processing your cash. And, when your employees are tied up managing your cash, they aren’t serving your customers.
Not only does this limit the time that your staff can spend driving sales, but it also exposes your cash to a greater risk. Because, the longer your cash is exposed, the more likely it is that mistakes will be made or that losses will occur.
Plus, when your stores close – often late at night, essential cash management tasks such as closing out can become a bottleneck, soaking up management time and causing tension as staff wait to get their cash drawers counted so they can leave.
It’s no wonder then that with late hours, lone workers, high staff turnover and intermittent management supervision; convenience stores can often find themselves the victim of cash loss.
Spar (Owned by Tates Limited) operates in a busy environment; money can be lost through human error, through out-dated procedures or even through staff theft.
“Tellermate delivers a solution to simplify the job, producing a cash counting audit trail which allows my team to concentrate on a concrete investigation. “
Scotmid has more than 300 outlets, making it the largest independent co-operative in Scotland. Scotmid runs several store formats, such as Scotmid Food Stores, the beauty chain SemiChem and The Fragrance House.
“With accurate data, it is easy to challenge cash loss with confidence. “