Product Support

Tellercover Customer Service

(800) 835 6283

Customer Support Hours

Monday- Friday

8:30am – 6:30pm ET

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Classic or Platinum

Tellermate customers know they can count their cash drawer in under 60 seconds. So they’ll never go back to counting by hand. And we’re so confident in the quality of our market-leading T-i^x cash counters that we offer a 5 year warranty. For further peace of mind and to ensure uninterrupted use of your cash counter you may want to consider our service packages…

Swap Out

If our support team can’t resolve a problem then our Swap Out service ensures you’re back up and running quickly. (Our dedicated phone based team can resolve the vast majority of problems in minutes).

Currency Changes

We’ll also help prepare you for when currency changes are going to impact your cash counting process.

Accessory Coverage

Other practical issues need a different sort of cover. For example, many customers protect their printers, cables, and batteries too, which means you can skip the procurement process. So no waiting.

Drops and Spills

We can also protect you against drops and spills. Tellermate counters are built to be robust but we understand some environments can be challenging. So if the counter or printer stops working, a call to Tellermate is all it takes to deliver a replacement unit.