{"id":661,"date":"2016-08-01T13:13:40","date_gmt":"2016-08-01T13:13:40","guid":{"rendered":"http:\/\/tellermate.spindogs4.co.uk\/?page_id=661"},"modified":"2025-08-18T09:38:41","modified_gmt":"2025-08-18T09:38:41","slug":"support","status":"publish","type":"page","link":"https:\/\/www.tellermate.com\/us\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

\"t-cover-telephone-logo-na\"T-Cover 2019<\/h1>\n

Choose the right care plan for your busines<\/span>s<\/span><\/h4>\n

Tellermate customers know they can count their cash drawer in under 60 seconds. So they\u2019ll never go back to counting by hand. And we\u2019re so confident in the quality of our market-leading cash counters that we offer a 5 year warranty. For further peace of mind and to ensure uninterrupted use of your cash counter you may want to consider our service packages\u2026<\/p>\n

Classic or Platinum<\/span><\/h4>\n

If our support team can\u2019t resolve a problem then our\u00a0Swap Out<\/strong>\u00a0<\/em>service ensures you\u2019re back up and running quickly. (Our dedicated phone based team can resolve the vast majority of problems in minutes). We\u2019ll also help prepare you for when\u00a0currency changes<\/strong>\u00a0<\/em>are going to impact your cash counting process.<\/p>\n

Other practical issues need a different sort of cover. For example many customers protect their\u00a0printers, cables and batteries<\/strong><\/em>\u00a0too , which means you can skip the procurement process. So no waiting \u2013 Tellermate get you back up and running in no time.<\/p>\n

We can also protect you against drops and spills. Tellermate counters are built to be robust but we understand some environments can be challenging. So if the counter or printer stops working, a call to Tellermate is all it takes to\u00a0deliver a replacement unit<\/strong><\/em>.<\/p>\n

Our team can even create tailored training materials for your staff \u2013 and give you reports that keep you up-to-date with branch activity.<\/p>\n

So whatever it takes, Tellermate are committed to keep your cash counting on track.<\/p>\n

Contact number: 800 835 6283<\/strong><\/p>\n

Further Resources<\/span><\/h4>\n

Products & User Guides<\/a>
\nTraining Videos<\/a>
\nTY End of Life<\/a><\/p>\n

Document Downloads<\/span><\/h4>\n

T-Cover PDF
\n<\/a>Warranty Information<\/a>
\nT-ix<\/sup> User Guide<\/a>
\nT-ix<\/sup> Quick Start Guide
\n<\/a>T-ix<\/sup>\u00a0Best Practice<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

T-Cover 2019 Choose the right care plan for your business…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-661","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport - Tellermate USA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tellermate.com\/us\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Tellermate USA\" \/>\n<meta property=\"og:description\" content=\"T-Cover 2019 Choose the right care plan for your business...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tellermate.com\/us\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Tellermate USA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TellermateUK\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-18T09:38:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Tellermate\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/us\\\/support\\\/\",\"url\":\"https:\\\/\\\/www.tellermate.com\\\/us\\\/support\\\/\",\"name\":\"Support - 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