{"id":3665,"date":"2019-11-26T15:32:17","date_gmt":"2019-11-26T15:32:17","guid":{"rendered":"https:\/\/www.tellermate.com\/fr\/?p=3665"},"modified":"2025-10-24T09:22:27","modified_gmt":"2025-10-24T09:22:27","slug":"ready-for-peak-season-stay-ahead-with-smarter-store-operations","status":"publish","type":"post","link":"https:\/\/www.tellermate.com\/fr\/news-and-resources\/ready-for-peak-season-stay-ahead-with-smarter-store-operations\/","title":{"rendered":"Comment g\u00e9rer la pression des f\u00eates de fin d\u2019ann\u00e9e !"},"content":{"rendered":"<h3>Black Friday est imminent !<\/h3>\n<p>Il est important d\u2019\u00eatre fin pr\u00eat pour la p\u00e9riode de pointe des f\u00eates de fin d\u2019ann\u00e9e afin de pouvoir r\u00e9pondre \u00e0 la demande accrue, tout en garantissant une exp\u00e9rience client coh\u00e9rente dans tous vos magasins. Bien s\u00fbr, les priorit\u00e9s sont les stocks, le marchandisage et la gestion du personnel. Mais dans quelle mesure vos proc\u00e9d\u00e9s sont-ils optimis\u00e9s pour vous aider \u00e0 maintenir le bon fonctionnement de votre Entreprise ?<\/p>\n<p>L\u2019augmentation de la fr\u00e9quentation de la client\u00e8le peut exercer une forte pression sur votre personnel afin que tous les clients soient satisfaits et ne subissent pas de longues files d\u2019attente. Une grande attention est \u00e9galement requise pendant ces p\u00e9riodes pour assurer la s\u00e9curit\u00e9 &#8211; stocks, personnel, clients et bien s\u00fbr &#8211; la tr\u00e9sorerie.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3666 size-large\" src=\"https:\/\/www.tellermate.com\/fr\/wp-content\/uploads\/sites\/10\/2019\/11\/Busy20Retail203-1024x695.jpg\" alt=\"\" width=\"1024\" height=\"695\" srcset=\"https:\/\/www.tellermate.com\/fr\/wp-content\/uploads\/sites\/10\/2019\/11\/Busy20Retail203-1024x695.jpg 1024w, https:\/\/www.tellermate.com\/fr\/wp-content\/uploads\/sites\/10\/2019\/11\/Busy20Retail203-300x204.jpg 300w, https:\/\/www.tellermate.com\/fr\/wp-content\/uploads\/sites\/10\/2019\/11\/Busy20Retail203-768x522.jpg 768w, https:\/\/www.tellermate.com\/fr\/wp-content\/uploads\/sites\/10\/2019\/11\/Busy20Retail203.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Pendant ces heures de pointe, il est courant que les employ\u00e9s effectuent des quarts de travail suppl\u00e9mentaires ou doivent former et superviser de nouveaux membres du personnel. Cela peut \u00eatre assez \u00e9puisant, surtout en raison de la pression que vos employ\u00e9s ressentent ; comme devant atteindre leurs objectifs. Tous ces facteurs peuvent consid\u00e9rablement augmenter leur niveau de stress et diminuer leur attention.<\/p>\n<p>Nous sommes tous plus enclins \u00e0 commettre des erreurs dans des conditions stressantes, ce qui peut constituer un cercle vicieux, car il faut du temps pour les corriger. L\u2019une des erreurs les plus co\u00fbteuses que vous rencontrerez est, par exemple, le calcul erron\u00e9 des liquidit\u00e9s lors de l&#8217;encaissement entre les quarts de travail, la pr\u00e9paration des fonds de caisse, etc.<\/p>\n<h3>Un moyen de minimiser ces probl\u00e8mes consiste \u00e0 mettre en place un processus automatis\u00e9 de traitement des esp\u00e8ces.<\/h3>\n<p>Cela aide \u00e0 \u00e9liminer les erreurs humaines et \u00e0 r\u00e9duire consid\u00e9rablement le temps n\u00e9cessaire au calcul des esp\u00e8ces. Cela signifie moins d\u2019erreurs de caisses et plus de disponibilit\u00e9 pour vos clients. En p\u00e9riode de pointe, cela peut faire la diff\u00e9rence entre terminer \u00e0 temps et devoir payer des heures suppl\u00e9mentaires aux Responsables pour qu&#8217;ils terminent leur mise en caisse et leurs op\u00e9rations bancaires.<\/p>\n<p><em><strong>La mise en place d\u2019un processus de gestion de tr\u00e9sorerie optimis\u00e9s, voire automatis\u00e9s, rend donc votre \u00e9quipe plus prosp\u00e8re, vos clients mieux servis et vos co\u00fbts op\u00e9rationnels \u00e0 un niveau bas.<\/strong><\/em><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Black Friday est imminent ! Il est important d\u2019\u00eatre fin&#8230;<\/p>\n","protected":false},"author":18,"featured_media":3666,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[3,63,64,65,66],"tags":[],"class_list":["post-3665","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-customer-experience","category-efficiency-improvement","category-loss-prevention","category-retail-technology"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment g\u00e9rer la pression des f\u00eates de fin d\u2019ann\u00e9e ! - Tellermate France<\/title>\n<meta name=\"description\" content=\"Black Friday est imminent !Il est important d\u2019\u00eatre fin pr\u00eat pour la p\u00e9riode de pointe des f\u00eates de fin d\u2019ann\u00e9e afin de pouvoir 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