{"id":661,"date":"2016-08-01T13:13:40","date_gmt":"2016-08-01T13:13:40","guid":{"rendered":"http:\/\/tellermate.spindogs4.co.uk\/?page_id=661"},"modified":"2023-09-01T12:35:23","modified_gmt":"2023-09-01T12:35:23","slug":"support","status":"publish","type":"page","link":"https:\/\/www.tellermate.com\/fr\/support\/","title":{"rendered":"Assistance"},"content":{"rendered":"

T-Cover 2019<\/h1>\n

Choisissez le forfait qui correspond le mieux \u00e0 vos besoins.
\n<\/span><\/h4>\n

Nos clients savent qu\u2019ils peuvent compter leur caisse en moins de 60 secondes gr\u00e2ce \u00e0 nos produits. Ils n\u2019auront donc plus jamais recours au comptage manuel. Nous avons tellement confiance en la fiabilit\u00e9 de nos compteuses, leaders sur le march\u00e9 au niveau mondial, que nous offrons une garantie standard de 5 ans. Cependant, pour plus de tranquillit\u00e9 d\u2019esprit et l\u2019assurance que vous pourrez utiliser votre produit sans interruption, vous pouvez choisir l\u2019un de nos contrats de maintenance.<\/p>\n

Classic ou Platinum\u00a0<\/span><\/h4>\n

Si notre \u00e9quipe d\u2019assistance technique ne peut r\u00e9soudre votre probl\u00e8me (la grande majorit\u00e9 des appels \u00e9tant r\u00e9solus en quelques minutes) , notre service \u00ab \u00c9changes \u00bb vous permet de recevoir une compteuse de remplacement rapidement afin que vous puissiez reprendre votre activit\u00e9 d\u00e8s que possible. Nous vous fournirons \u00e9galement l\u2019assistance dont vous aurez besoin lorsque la mise en circulation de nouvelles devises menace de perturber vos op\u00e9rations de comptages quotidiennes.<\/p>\n

Certaines questions d\u2019ordre pratique requi\u00e8rent diff\u00e9rents niveau de protection. Par exemple, certains clients d\u00e9sirent inclure imprimantes, c\u00e2bles et batteries dans leur contrat de maintenance. En choisissant cette option, vous n\u2019avez plus besoin de contacter votre service Approvisionnement pour passer commande : plus d\u2019attente, Tellermate vous fournit des accessoires de remplacement directement et sans d\u00e9lai.<\/p>\n

Nous pouvons \u00e9galement vous fournir une protection contre les dommages accidentels (chutes, liquide renvers\u00e9). Les produits Tellermate sont construits pour durer, mais nous comprenons que certains environnements comportent plus de risques que d\u2019autres.<\/p>\n

Contact number: 01 57 32 39 12<\/strong><\/p>\n

Politique DEEE<\/span><\/h4>\n

Tellermate a dans l\u2019obligation d\u2019assurer correctement le traitement des \u00e9quipements \u00e9lectriques et \u00e9lectroniques que nous fabriquons quand ceux-ci arrivent en fin de vie. Les utilisateurs professionnels ou non domestiques devraient nous retourner tous les produits en fin de vie afin d\u2019en disposer correctement. Vous pouvez contacter Tellermate pour convenir du retour de ces articles sur 01 57 32 39 12\u00a0Cependant, nous ne sommes pas dans l\u2019obligation de payer les frais de port\u00a0 pour le retour du B2B WEEE.<\/p>\n

Num\u00e9ros d\u2019enregistrement<\/strong>: WEE\/FR021663<\/p>\n

Document Downloads<\/span><\/h4>\n

T-Cover PDF
\n<\/a>Warranty Information<\/a>
\nT-ix<\/sup> User Guide<\/a><\/p>\n

Support Resources<\/span><\/h4>\n

TY End of Life<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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