{"id":661,"date":"2016-08-01T13:13:40","date_gmt":"2016-08-01T13:13:40","guid":{"rendered":"http:\/\/tellermate.spindogs4.co.uk\/?page_id=661"},"modified":"2025-08-18T09:57:13","modified_gmt":"2025-08-18T09:57:13","slug":"support","status":"publish","type":"page","link":"https:\/\/www.tellermate.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

T-Cover 2019<\/span><\/span><\/h1>\n

Choose the right service plan for your business<\/span><\/span><\/span><\/h4>\n

Tellermate customers know they can count their cash drawers in less than 60 seconds, so they never want to count manually again. We’re so confident in the high quality of our market-leading money counting machines that we offer a 5-year warranty on our machines. For additional peace of mind and to ensure you can use your money counting machines without interruption, we also recommend considering our service packages…<\/span><\/span><\/p>\n

Classic or Platinum<\/span><\/span><\/span><\/h4>\n

Issues can usually be resolved over the phone by our dedicated helpline team within minutes. However, if our team is unable to resolve an issue over the phone, we will gladly replace your cash scale with our <\/span><\/span>exchange service<\/span><\/span><\/strong> , so you can count your cash as usual as quickly as possible. We can also assist you in preparing for <\/span><\/span>currency changes<\/span><\/span><\/strong> , as these may impact your cash counting processes.<\/span><\/span><\/p>\n

Other practical problems require additional protection. Many of our customers also insure their <\/span><\/span>printers, cables, and batteries<\/span><\/span><\/strong> , for example, so you can skip the procurement process. No waiting required \u2013 Tellermate ensures everything can be back up and running as quickly as possible.<\/span><\/span><\/p>\n

We can also insure you against water and liquid damage. Tellermate money counting machines are built to be very robust, but we understand that some environments are more demanding than others. Therefore, should your Tellermate machine stop working, a replacement can be provided.<\/span><\/span><\/p>\n

Our team creates customized training materials for your employees and can provide you with up-to-date reports on call activity in your branches.<\/span><\/span><\/p>\n

At Tellermate, we’re committed to keeping you on the right track when it comes to counting money.<\/span><\/span><\/p>\n

Customer service telephone number: 01805 835 537<\/span><\/span><\/strong><\/p>\n

Document Downloads<\/span><\/span><\/span><\/h4>\n

T-Cover PDF<\/span><\/span><\/a><\/p>\n

Warranty information<\/span><\/span><\/a><\/p>\n

Support Resources<\/span><\/span><\/h4>\n

TY End of Life<\/span><\/span><\/a><\/p>\n

 <\/p>\n

WEEE Policy<\/span><\/span><\/span><\/h4>\n

Tellermate is committed to the proper disposal of all electrical and electronic equipment manufactured in our facility when it has reached the end of its useful life. Professional and commercial customers should therefore return any products to us for proper disposal if they are no longer functional. To arrange for the return of your old equipment, you can contact Tellermate at 01633 276 868. Please note that as part of this service, we are not obligated to cover the return costs of B2B WEEE goods.<\/span><\/span><\/p>\n

WEEE registration number<\/span><\/span><\/strong> : DE 29006236 <\/span><\/span>
\nBatteries registration number<\/span><\/span><\/strong> : 21006049<\/span><\/span><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

T-Cover 2019 Choose the right service plan for your business…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-661","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport - Tellermate Germany<\/title>\n<meta name=\"description\" content=\"Produkt Support, Handb\u00fccher, Servicepl\u00e4ne & Helpline Informationen finden Sie hier. 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