{"id":3916,"date":"2018-01-15T10:31:52","date_gmt":"2018-01-15T10:31:52","guid":{"rendered":"http:\/\/www.tellermate.com\/us\/?page_id=3916"},"modified":"2018-03-29T19:59:28","modified_gmt":"2018-03-29T19:59:28","slug":"ty-end-of-life","status":"publish","type":"page","link":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/","title":{"rendered":"TY End of Life"},"content":{"rendered":"<h1 style=\"text-align: center\">Tellermate End Support for TY Cash Counters<\/h1>\n<p>&nbsp;<\/p>\n<p>Tellermate\u2019s TY cash counters are turning 17 years old. Unfortunately, this means that they are coming to the end of their product life. From 1st April 2018 TY and TY+ models will no longer be supported by Tellermate. Please note, this does not affect our T-i<sup>x<\/sup> models.<\/p>\n<ul>\n<li><span style=\"color: #0066a1\"><strong>How do I know if I have a TY model?<\/strong><\/span><\/li>\n<\/ul>\n<p>There are two ways to check. Firstly, take a look at the serial number on your device. If the serial number begins with AAA, AAB, AAC, AAD, AAE, BAA, or BAB (followed by 6 digits) you have a Tellermate TY cash counter. If you can\u2019t find the serial number, or are still unsure, take a quick look at the images below. The one on the left is a TY model. If you have the one on the right (a T-i<sup>x<\/sup>) you don\u2019t need to worry, these will continue to be supported.<\/p>\n<div id=\"attachment_4643\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4643\" class=\"wp-image-4643 size-medium\" src=\"http:\/\/www.tellermate.com\/wp-content\/uploads\/2017\/10\/Tellermate-TY-Image-300x229.png\" alt=\"Tellermate TY Cash Counter\" width=\"300\" height=\"229\" \/><p id=\"caption-attachment-4643\" class=\"wp-caption-text\">Tellermate TY<\/p><\/div>\n<div id=\"attachment_3965\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3965\" class=\"wp-image-3965 size-medium\" src=\"http:\/\/www.tellermate.com\/us\/wp-content\/uploads\/sites\/8\/2017\/10\/T-ix-1000-3000-NA-229x300-300x229.jpg\" alt=\"\" width=\"300\" height=\"229\" \/><p id=\"caption-attachment-3965\" class=\"wp-caption-text\">Tellermate T-i<sup>x<\/sup><\/p><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #0066a1\"><strong>What does &#8220;no longer supported&#8221; mean?<\/strong><\/span><\/li>\n<\/ul>\n<p>No longer supported means two things. Firstly, we won\u2019t be making any more TY cash counters. This means if your TY cash counter breaks, you won\u2019t be able to purchase the exact same model as a replacement. Similarly, if you need spare parts or repairs we won\u2019t be able to do this either. We will be offering our customers an opportunity to upgrade with the return of their TY cash counter. If you would like to self program\/ troubleshoot your device, click here: <a href=\"https:\/\/info.tellermate.com\/hubfs\/TYGuide2018.pdf\">TY \/ TY + Guide<\/a><\/p>\n<ul>\n<li><span style=\"color: #0066a1\"><strong>Why are they no longer supported?<\/strong><\/span><\/li>\n<\/ul>\n<p>Quite simply we aren\u2019t able to make them anymore. Many of the components we use are now obsolete. This means our suppliers can\u2019t make the components we require for TY, and we\u2019re unable to source them elsewhere.<\/p>\n<ul>\n<li><span style=\"color: #0066a1\"><strong>But what if I&#8217;m a T-Cover customer?<\/strong><\/span><\/li>\n<\/ul>\n<p>If you\u2019re a T-Cover customer with a TY device we\u2019ll honour your contract. We\u2019ll replace any broken TYs if we can. If not, we\u2019ll upgrade you.<\/p>\n<ul>\n<li><span style=\"color: #0066a1\"><strong>Where can I find extra information, or get in touch with someone at Tellermate?<\/strong><\/span><\/li>\n<\/ul>\n<p>For more information on how you can\u00a0upgrade your Tellermate cash counter\u00a0to our latest T-i<sup>x<\/sup>\u00a0model, you can contact our sales team on the following:<\/p>\n<p><strong>Email<\/strong>: <a href=\"mailto:sales@tellermate-us.com\">sales@tellermate-us.com<\/a><br \/>\n<strong>Phone<\/strong>: (866) 281-6802<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tellermate End Support for TY Cash Counters &nbsp; Tellermate\u2019s TY&#8230;<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-3916","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TY End of Life - Tellermate Canadian English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TY End of Life - Tellermate Canadian English\" \/>\n<meta property=\"og:description\" content=\"Tellermate End Support for TY Cash Counters &nbsp; Tellermate\u2019s TY...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/\" \/>\n<meta property=\"og:site_name\" content=\"Tellermate Canadian English\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TellermateUK\/\" \/>\n<meta property=\"article:modified_time\" content=\"2018-03-29T19:59:28+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.tellermate.com\/wp-content\/uploads\/2017\/10\/Tellermate-TY-Image-300x229.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Tellermate\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/ty-end-of-life\\\/\",\"url\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/ty-end-of-life\\\/\",\"name\":\"TY End of Life - Tellermate Canadian English\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/ty-end-of-life\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/ty-end-of-life\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.tellermate.com\\\/wp-content\\\/uploads\\\/2017\\\/10\\\/Tellermate-TY-Image-300x229.png\",\"datePublished\":\"2018-01-15T10:31:52+00:00\",\"dateModified\":\"2018-03-29T19:59:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/ty-end-of-life\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/ty-end-of-life\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/ty-end-of-life\\\/#primaryimage\",\"url\":\"http:\\\/\\\/www.tellermate.com\\\/wp-content\\\/uploads\\\/2017\\\/10\\\/Tellermate-TY-Image-300x229.png\",\"contentUrl\":\"http:\\\/\\\/www.tellermate.com\\\/wp-content\\\/uploads\\\/2017\\\/10\\\/Tellermate-TY-Image-300x229.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/ty-end-of-life\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"TY End of Life\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/#website\",\"url\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/\",\"name\":\"Tellermate Canadian English\",\"description\":\"Tellermate USA\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/#organization\",\"name\":\"Tellermate Canadian English\",\"url\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/wp-content\\\/uploads\\\/sites\\\/14\\\/2022\\\/11\\\/Tellermate-logo-about-us-1024x218-1.png\",\"contentUrl\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/wp-content\\\/uploads\\\/sites\\\/14\\\/2022\\\/11\\\/Tellermate-logo-about-us-1024x218-1.png\",\"width\":\"1024\",\"height\":\"218\",\"caption\":\"Tellermate Canadian English\"},\"image\":{\"@id\":\"https:\\\/\\\/www.tellermate.com\\\/ca-en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/TellermateUK\\\/\",\"https:\\\/\\\/x.com\\\/Tellermate\",\"https:\\\/\\\/uk.linkedin.com\\\/company\\\/tellermate\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCM3JGD7r_jLesU5OSHHYvkA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"TY End of Life - Tellermate Canadian English","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/","og_locale":"en_US","og_type":"article","og_title":"TY End of Life - Tellermate Canadian English","og_description":"Tellermate End Support for TY Cash Counters &nbsp; Tellermate\u2019s TY...","og_url":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/","og_site_name":"Tellermate Canadian English","article_publisher":"https:\/\/www.facebook.com\/TellermateUK\/","article_modified_time":"2018-03-29T19:59:28+00:00","og_image":[{"url":"http:\/\/www.tellermate.com\/wp-content\/uploads\/2017\/10\/Tellermate-TY-Image-300x229.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@Tellermate","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/","url":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/","name":"TY End of Life - Tellermate Canadian English","isPartOf":{"@id":"https:\/\/www.tellermate.com\/ca-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/#primaryimage"},"image":{"@id":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/#primaryimage"},"thumbnailUrl":"http:\/\/www.tellermate.com\/wp-content\/uploads\/2017\/10\/Tellermate-TY-Image-300x229.png","datePublished":"2018-01-15T10:31:52+00:00","dateModified":"2018-03-29T19:59:28+00:00","breadcrumb":{"@id":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/#primaryimage","url":"http:\/\/www.tellermate.com\/wp-content\/uploads\/2017\/10\/Tellermate-TY-Image-300x229.png","contentUrl":"http:\/\/www.tellermate.com\/wp-content\/uploads\/2017\/10\/Tellermate-TY-Image-300x229.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.tellermate.com\/ca-en\/ty-end-of-life\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.tellermate.com\/ca-en\/"},{"@type":"ListItem","position":2,"name":"TY End of Life"}]},{"@type":"WebSite","@id":"https:\/\/www.tellermate.com\/ca-en\/#website","url":"https:\/\/www.tellermate.com\/ca-en\/","name":"Tellermate Canadian English","description":"Tellermate USA","publisher":{"@id":"https:\/\/www.tellermate.com\/ca-en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.tellermate.com\/ca-en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.tellermate.com\/ca-en\/#organization","name":"Tellermate Canadian English","url":"https:\/\/www.tellermate.com\/ca-en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.tellermate.com\/ca-en\/#\/schema\/logo\/image\/","url":"https:\/\/www.tellermate.com\/ca-en\/wp-content\/uploads\/sites\/14\/2022\/11\/Tellermate-logo-about-us-1024x218-1.png","contentUrl":"https:\/\/www.tellermate.com\/ca-en\/wp-content\/uploads\/sites\/14\/2022\/11\/Tellermate-logo-about-us-1024x218-1.png","width":"1024","height":"218","caption":"Tellermate Canadian English"},"image":{"@id":"https:\/\/www.tellermate.com\/ca-en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TellermateUK\/","https:\/\/x.com\/Tellermate","https:\/\/uk.linkedin.com\/company\/tellermate","https:\/\/www.youtube.com\/channel\/UCM3JGD7r_jLesU5OSHHYvkA"]}]}},"_links":{"self":[{"href":"https:\/\/www.tellermate.com\/ca-en\/wp-json\/wp\/v2\/pages\/3916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tellermate.com\/ca-en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tellermate.com\/ca-en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tellermate.com\/ca-en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tellermate.com\/ca-en\/wp-json\/wp\/v2\/comments?post=3916"}],"version-history":[{"count":23,"href":"https:\/\/www.tellermate.com\/ca-en\/wp-json\/wp\/v2\/pages\/3916\/revisions"}],"predecessor-version":[{"id":4894,"href":"https:\/\/www.tellermate.com\/ca-en\/wp-json\/wp\/v2\/pages\/3916\/revisions\/4894"}],"wp:attachment":[{"href":"https:\/\/www.tellermate.com\/ca-en\/wp-json\/wp\/v2\/media?parent=3916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}